At Sprinter Moves NYC (hereinafter, “we,” “our,” or “the Company”), we take the privacy of our users and customers very seriously. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website www.sprintermoves.com and use our moving, donation and waste removal services.
1. Information We Collect
We collect the information necessary to coordinate and provide our services efficiently. This includes:
- Contact Information: Name, email address, phone number and physical address (origin and destination for transportation or pickup services).
- Service Details: Information about the type of cargo, inventory, volume of donations or debris and preferred schedules.
- Payment Information: To process the non-refundable $50 reservation deposit or final payments, we use secure third-party payment processors. We do not store your full credit or debit card information on our servers.
2. Use of Information
We use the information collected for the following purposes:
- To manage, schedule, and confirm your reservations and services. To securely process financial transactions.
- To issue the corresponding donation receipts (for tax deduction purposes) and coordinate with local organizations.
- To communicate with you to send service updates, quotes or respond to your inquiries.
- To prevent fraud and ensure the security of our operations.
3. Sharing Data with Third Parties
We do not sell or rent your personal information to third parties. We only share your data in the following strictly necessary cases:
- Service Providers: With payment processing platforms and route management or communication software tools that help us operate our business.
- Charitable Organizations: With local partner organizations (such as Housing Works, The Salvation Army, and others) solely for the proper management and issuance of your donation receipt.
- Legal Requirements: When required by competent authorities in compliance with applicable New York State laws or federal regulations.
4. Data Retention and Security
We implement reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction. We will retain your personal data only for as long as necessary to fulfill the business purposes described in this policy or to comply with legal and tax obligations.
5. Links to Third-Party Sites
Our website may contain links to external sites (for example, the official websites of charities or payment tools). We are not responsible for the privacy practices or the content of such external websites. We recommend that you read their own privacy policies.
6. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date. We recommend that you review this document periodically.
7. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, you can contact us at: